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Shipping policy

We ship to the following countries with flat rate of $5 for orders under $49.99, and $10 for orders over $50.

Shipping times by country and region are listed below.

 Country Shipping Time (Days)
United States 10-17
Canada 10-17
Australia 10-17
UK 7-10
France 10-17
Germany 10-17
Netherlands 7-10
Belgium 10-17
Italy 10-17
Sweden 15-21
Denmark 10-17
Finland 15-21
Ireland 10-17
Portugal 10-17
Austria 10-17
Luxembourg 7-10
Spain 15-21
Slovenia 10-17
Poland 10-17
Malaysia 15-21
China 3-5
Hong Kong SAR 5-8
South Korea 10-17
Singapore 10-17
Philippines 10-17

Shipping delays may happen due to COVID-19 and we will try our best to get your orders to you. Please expect 2-3 extra business days for processing your order.


Shipments are not picked up by our carriers on Saturdays, Sundays, & US Holidays. Expect transit updates Monday-Friday. Thank you for your understanding!


Once your order has been placed, we will send you a confirmation email which will include your order number. When your order is shipped, you will receive an additional confirmation email including a tracking number. Your order might need a signature upon delivery, so if there is no one around to receive the package, the courier will leave a delivery attempted card on your door. You can then organize for your order to be re-delivered whenever it suits you! If you choose to issue the courier with authorities to deliver the package without a signature, the brand is no longer liable for your order.



Please note:


Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.


For orders shipped to European Union, United Kingdom, Canada and Australia, taxes are included in the shipping price, while the custom import fee is not included in the shipping price.


Contact us if you have any questions: shop@lifo.ai